Staff Openings

PUT CARE FIRST. JOIN OUR CLINICAL TEAM.

We Believe in H.E.A.L.T.H.

Honesty  |  Ethics  |  Achievement  |  Loyalty  |  Trust  |  Hospitality
 
We value honesty, compassion and respect as the principles of all our interaction.
We value ethical practices that lead to excellence in both the provision of health care services and business relationships.
We value patients taking responsibility for and achieving their optimum health. We value board and staff achieving our organizations potential through teamwork, effective and efficient leadership, management, and professional development.
We value the loyalty earned through both our patient’s positive health care experience and day-to-day interactions of our leadership staff.
We value relationships based on mutual trust and integrity.
We value a caring and welcoming environment for our patients, their families, or board and staff members.
Community Health Worker/Medical Assistant
Community Health Worker/MA

This position will schedule and coordinate outreach events throughout the community. Collaborate with The Source to attend monthly STD testing events. Responsible for STD Collaboration Grant patient data reporting after The Source Testing events. Attend all ALTURA events to promote STD testing and treatment—Outreach Administrative duties as needed. Become certified to administer STD rapid testing. Must be bilingual (Spanish).

Please note that vaccination or exemption is required for employment due to the new mandate.

The position is full-time, Monday- Friday, 8-5 pm, for the most part. However, since this position will attend many events, the schedule must be flexible. Sometimes nights, weekends, etc. The current salary to start is $17.50, with medical and dental benefits, vacation, sick time, and more.

Some Basic Responsibilities:

· Helping individuals, families, groups, and communities develop their capacity and access to resources, including health insurance, food, housing, quality care, and health information

· Facilitating communication and client empowerment in interactions with health care/social service systems

· Present power point presentations to all ages,

· Host training and meetings,

· Helping health care and social service systems become culturally relevant and responsive to their service population

· Helping people understand their health condition(s) and develop strategies to improve their health and well being

· Helping to build understanding and social capital to support healthier behaviors and lifestyle choices

· Delivering health information using culturally appropriate terms and concepts

· Linking people to health care/social service resources

· Providing informal counseling, support, and follow-up

· Advocating for local health needs

· Providing health services, such as monitoring blood pressure and providing first aid

· Making home visits to chronically ill patients, pregnant women, nursing mothers, individuals at high risk of health problems, and the elderly

· Staff tables at community events

· Provide health screenings, Syphilis testing, referrals, and information

· Help people complete applications to access health benefits

· Visit homes to check on individuals with specific health conditions

· Deliver health education presentations to youth, young adults, parents, and teachers

Job Type: Full-time

Pay: $17.50 – $29.40 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Monday to Friday
  • Weekends as needed

Work setting:

  • In-person

Work Location: In person

MORE INFORMATION

Certified Coder

Statement of Purpose

The Certified Coder is a billing position with a medical/dental billing background.

Essential Functions, Knowledge, Skills and Abilities

  • Process charges electronically through our practice management system.
  • Verify the accuracy of billing data and revise any errors.
  • Communicate clearly with providers or clinical staff for any documentation that is insufficient or unclear.
  • Search for information in cases where the coding is complex or usual.
  • Review patient charts for documentation and coding accuracy.
  • Run a daily charge report after charge processing to scrub for any additional errors.
  • Process hospital charges by reviewing documentation vs coding submitted by providers.
  • Process insurance billing correspondence.
  • Handling of insurance denials/claim follow up.
  • Processes refunds insurance carriers.
  • Participates in professional development activities.
  • Performs in a professional manner and puts forth their best effort.
  • Maintains strictest confidentiality with patient and administrative information.
  • Possesses the skills to work in our Practice Management System and Electronic Medical Records System (Nextgen EPM and Nextgen EHR) such as: Tasking/Worklog, Batch creating and posting, Patient demographic review and updating, Insurance review and updating, Correction of ICD-9, ICD-10, CPT and HCPCS, Rebilling of claims, Balance control process, Budget processing, Payment Unapplied Credits, Cancelling of non-billable visits, Payment entry and correction and Basic reporting.
  • Knowledge of ICD-9, ICD-10, CPT and HCPCS Coding
  • Knowledge of Modifiers
  • Claim form knowledge, HCFA, UB and ADA
  • Understanding of how to file an Appeal/CIF.
  • Ability to read and understand insurance eligibility responses.
  • Ability to read and understand an explanation of benefits (EOB).
  • Understanding of Medi-cal programs and eligibility requirements for programs such as Medi-cal PPS, CHDP, CCS, Family Pact, EWC, CPSP and Presumptive Eligibility.
  • Understanding of Medicare Billing and payer guidelines.
  • Understanding of Managed Care Billing and payer guidelines.
  • Understanding of the organizations in house programs such as sliding fee.
  • Skills to perform functionally on the computer.
  • Develops trust and teamwork with staff and patients.
  • Ability to respond to common inquires or complaints from staff, patients, and regulatory agencies.
  • Ability to interact openly with management and staff in a professional manner.
  • Skill in greeting patients/venders/Altura employees and answering the telephone in a pleasant and helpful manner.
  • Ability to speak clearly and concisely.
  • Ability to read, understands, and follows oral and written instruction.
  • Knowledge of simple mathematical computations.
  • Must be able to type 25 wpm and 10-key.
  • Knowledge of clinic policy and procedures related to this position.
  • Knowledge of grammar, spelling and punctuation.
  • Skills in operating a computer, telephone, photocopy machine, calculator, etc.
  • Knowledge in software programs – Microsoft office, Excel and Word.
  • Ability to sort and file materials correctly by alphabetic or numeric systems.
  • Ability to establish and maintain effective working relationships with patients, staff and the public.
  • Ability to react calmly and effectively in emergency situations.
  • Demonstration of flexibility with schedules and work assignments to meet the needs of the clinic.

Required Education and Experience

  • Minimum Education: High school graduate or GED equivalent required.
  • Minimum of 2 years of experience medical coding in a health care setting.
  • Completion of Coding Certification
  • Strong knowledge of anatomy, physiology and medical terminology

Preferred Education and Experience

  • Associate degree or greater in business or related field preferred

Other Duties

1. Maintains a positive and respectful attitude while delivering excellent “customer service”.

2. Have excellent verbal, written and presentation skills.

3. Strong attention to detail and strong analytical skills.

4. Communicates with fellow employees, management and supervised employees (if any) on a regular basis.

5. Self-motivates to perform department tasks as needed.

6. Maintains the strictest confidentiality.

7. Performs in a professional manner and puts forth their best effort.

8. Communicates openly and consistently with Supervisor(s) and all staff.

9. Performs related work as required.

10. Demonstrates ability to work harmoniously with others to get a job done.

11. Attitude promotes positive work environment.

12. Respects others co-workers, business partners and patients.

13. Resolves issues and conflicts at the onset by going to the source whenever possible.

15. Communicates effectively with team members and provides constructive suggestions to improve team performance.

Work Environment

Office environment with controlled temperature.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Little to no travel is expected for this position. Typical example of travel would be driving to Altura’s various clinic locations.

Altura Centers for Health retains the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business needs or necessity. Altura Centers for Health is an employer “at-will” and nothing in this document is intended to, nor does, alter the existing “at-will” employment relationship.

Job Types: Temporary, Full-time

Pay: $25.50 – $41.40 per hour

Schedule:

  • 8 hour shift
  • Monday to Friday

Work Location: In person

MORE INFORMATION

Administrative Assistant - Community Development

Statement of Purpose

Assists in providing the Community Development Director and Community Development Supervisor with high level administrative support by conducting research, preparing reports, handling information requests, and performing clerical functions such as preparing correspondence and arranges monthly department meetings, works on special projects and is a liaison between administration, departments, and the community.

Essential Functions, Knowledge, Skills and Abilities

  • Performs essential clerical functions such as taking minutes, sorting and distributing mail, copying, faxing, e-mailing, and mailing.
  • Develops trust and teamwork with staff and patients.
  • Uses proper grammar, spelling, punctuation, proofing, and basic math.
  • Greets and directs patients/visitors/vendors.
  • Minutes recorder for various meetings, as well as maintain all meeting minutes
  • Attends meetings as assigned.
  • Orders all department supplies
  • Participates and assist at outreach events
  • Assists with travel arrangements.
  • Handle multiple projects
  • Coordinates office repairs
  • Maintain and track all department logs and records
  • File and retrieves corporate documents, records and reports.
  • Assists in coordinating meetings by identifying appropriate agenda items, issuing reminders, confirming attendance, and purchasing/ordering food for the meetings and booking rooms.
  • Maintains the strictest level of confidentiality.
  • Maintain inventory control.
  • Assist in onboarding new staff to departments
  • Assist in Audits and investigations and maintains records
  • Performs in a professional manner and puts forth their best effort.
  • Communicates openly and consistently with Supervisor(s) and all staff.
  • Self-starter and self-motivates to perform department tasks as needed.
  • Must be able to problem solve and handle multiple tasks.
  • Must be able to work efficiently around constant interruptions, distractions, and noise.
  • Must be able to help diffuse hostile, verbally abusive and emotional patients and work staff.
  • May be expected to perform duties other than expected or outlined in this job summary.

Required Education and Experience

  • Minimum Education: High school graduate of GED equivalent required.
  • One year experience in Ambulatory Care setting.
  • Bilingual in English and Spanish is required
  • Minimum Experience: Three years’ experience in a secretarial position, preferably in an administrative office environment and in the health care field.
  • Knowledge of appropriate software including: Microsoft Word, Excel, and Outlook, Microsoft PowerPoint and Adobe Acrobat.
  • Valid California Driver’s License and insurable through Altura policy.

Other Duties

1. Maintains a positive and respectful attitude while delivering excellent “customer service”.

2. Have excellent verbal, written and presentation skills.

3. Strong attention to detail.

4. Strong analytical skills.

5. Communicates with fellow employees, management and supervised employees (if any) on a regular basis.

6. Self-motivates to perform department tasks as needed.

7. Maintains the strictest confidentiality.

8. Performs in a professional manner and puts forth their best effort.

9. Communicates openly and consistently with Supervisor(s) and all staff.

10. Performs related work as required.

11. Demonstrates ability to work harmoniously with others to get a job done.

12. Attitude promotes positive work environment.

13. Respects others co-workers, business partners and patients.

14. Resolves issues and conflicts at the onset by going to the source whenever possible.

Communicates effectively with team members and provides constructive suggestions to improve team performance.

Work Environment

Office environment with controlled temperature. Outdoor environment with outdoor weather conditions.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.

Travel

Travel is expected for this position. Typical example of travel would be driving to Altura’s various clinic locations, event or trainings.

Altura Centers for Health retains the right to change or modify job duties at any time. The above job description is not all encompassing. Needs and requirements may vary according to business needs or necessity. Altura Centers for Health is an employer “at-will” and nothing in this document is intended to, nor does, alter the existing “at-will” employment relationship.

Job Type: Full-time

Pay: From $17.50 per hour

Work Location: In person

MORE INFORMATION

Contact Our Human Resources Team

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The Hiring Process:

  • All applications are carefully screened by Human Resources. Select candidates meeting the minimum and preferred qualifications will be forwarded to the hiring manager. Please be assured that we strive to select candidates to best meet the needs of organization.
  • Timelines for interview and selection of candidates may vary and depend upon the needs of the department.
  • If your application is selected for further consideration, you may be contacted by the hiring manager for an interview.
  • When the final selection decision has been determined, Human Resources will contact the candidate to begin the onboarding process which includes background screening, post job offer physical examination examination, drug screen, TB test, and verification of your ability to work in the United States.
  • All offers of employment are conditional pending clearance of a background screening, post job offer physical examination, drug screen, TB test, and verification of your ability to work in the United States.

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